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Chateau Big Bear Boutique Hotel, BW Signature Collection, Big Bear Lake

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From212US$ /night
Check-in
03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
26 m² 
Bed options:
2 Queen Size Beds
Shower
Heating
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Guest Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Fireplace
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King Room Mobility accessible
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Big Bear Lake 1.7 mi
Airports
San Bernardino International (SBD) 39.4 mi
LA/Ontario International (ONT) 61.0 mi
Train
Pine Knot Ranger Station (historical) 1.7 mi
Big Bear Ranger Station 1.8 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Ski storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Ski school
  • Hiking
  • Horseback riding
  • Bowling
  • Golf course
  • Pool tables
  • Table tennis
  • Fishing

Services

  • Housekeeping
  • Tours/Ticket assistance
  • Happy hour

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Heated swimming pool
  • Live entertainment
  • BBQ facilities
  • Jacuzzi
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814
Map view
42200 Moonridge Road, Big Bear Lake, California, United States of America, 92315-1814
Nearby
Store
Goldsmith's Sports
1200 ft
Spa Center
Altitudes Massage & Spa
300 ft
Church
Bear Valley Church
1900 ft
41965 Garstin Dr
Summit Christian Fellowship
2000 ft
Restaurants
Get the Burger
2400 ft
42151 Big Bear Boulevard

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient location
Fresh breakfast
Stuffy rooms
Abrupt service
7.6/10
Very good
Rooms
6.7
Location
8.7
Service
7.0
Dining
8.0
Guest reviews
7.6/10
based on 3 reviews
4/5 based on 900 reviews
8.7
8.7/10 based on 743 reviews
#2 of 12 hotels in Big Bear Lake based on Tripadvisor
Maurice
United States of America, April  2024
7.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were nice and clean, but dealing with the noise from young teens above was a downside. The service was professional and responsive, although lacking attentiveness in some instances. The location was perfect, tucked in the pine trees but also conveniently close to the ski resorts. The dining experience was nice with many options, yet there might be room for improvement. Overall, a good stay with some room for enhancement.

Rooms
7.0
The room I had was very nice and clean, although the noise from the teens above was a bit of a disturbance. Being on the bottom floor was convenient. The HVAC soffit was a minor issue.
Service
8.0
The service was very professional and attempted to be helpful and responsive. However, there were moments where my wife and I felt our safety and respect weren't a priority. Communication was easy during our stay.
Location
9.0
The location of the hotel was perfect, nestled in the pine trees yet close to the ski resorts. It was a short drive to the nearby ski resort and offered a quiet retreat close to nature.
Dining
7.0
The dining options were nice with a small cafe feel providing a variety of choices. I found the dining experience to be enjoyable overall, even though there could have been some enhancements.
Facilities
8.0
The facilities were well-maintained and offered a pleasant experience during my stay.
Dwight
United States of America, August  2023
7.0/10

My stay at this hotel was a mixed experience. The rooms were very stuffy with no A/C, making it a sweaty and uncomfortable night. However, the room did have some amenities like coffee and tea, a microwave, and a small refrigerator that were convenient. The location was convenient to everything, surrounded by pine trees and quiet neighborhoods, but getting onto the patio was a bit tricky. The dining experience was truly exceptional with fresh breakfast made every morning. The service was alright, except for one stressed woman at the front desk night shift who was a bit abrupt. Overall, it was a decent stay with some ups and downs.

Rooms
5.0
The rooms were very stuffy with no A/C, leading to a sweaty and uncomfortable night. However, they did have some amenities like coffee and tea, a microwave, and a small refrigerator directly beneath our room.
Service
6.0
The service was all right, but there was one woman at the front desk at night who seemed rather stressed out and abrupt.
Location
8.0
The location was very convenient to everything, surrounded by pine trees and quiet neighborhoods. Getting onto the patio was a bit tricky, but it was nice overall.
Dining
9.0
The dining experience was truly exceptional, with fresh breakfast made every morning.
Facilities
7.0
The facilities were decent but could use some improvements.
Convenient location
Stuffy rooms
Josh
United States of America, June  2023
8.2/10

This hotel is a fantastic choice for a weekend getaway in Big Bear. The rooms are beautifully decorated with period furnishings, although it was quite hot upon arrival. The service may need some improvement, as there were instances of staff speaking loudly in Spanish, which was a bit bothersome. The location is ideal for enjoying the snow activities at Bear Mountain or Snow Summit, with convenient access to the lake and nearby attractions. The dining experience provided tasty made-to-order breakfast options, but the need to eat outside and dispose of our own order was a downside.

Rooms
8.0
The rooms are elegantly furnished and comfortable.
Service
7.0
The staff, while friendly and helpful, could be more attentive and considerate of guests' preferences.
Location
9.0
The hotel's location is perfect for snow activities and offers easy access to the lake and town amenities.
Dining
8.0
The dining experience was enjoyable with delicious made-to-order options, but the outdoor dining setup was inconvenient.
Facilities
9.0
The hotel provides great amenities for a comfortable stay.
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Check-in
03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room